Have you ever seen pictures in those news stories of the supermarkets in the then Soviet Union? You know where they show, like, two products on each shelf and long lines just to get them? Well that was what this Kmart was like. Dirty floors, poor lighting, shelves a mess with products tumbled about, missing or mislabeled items, and a checkout process that was took so long people actually gave up and left their carts where they stood in disgust.
How Kmart ever was in a position to buy Sears like it did is beyond me. But I digress.
When I got home, I was about to throw the Kmart receipt away when I noticed an entreaty at the bottom of it to go online and give them feedback of my experience. I don't know about you, but I tend to do these - both for good experiences and for bad ones - since it's the only way to make sure a store keeps doing something you like and stops doing something you don't.
So logging onto the site, I dutifully answered all the proffered questions, going into detail because especially if you rate something bad the stores wants you to explain why. After 15 minutes I got to the final exhortation to "Click to submit your survey and finish" that I dutifully, well, clicked. Only to be met with an otherwise blank page with these words written across it (in Times Roman bold, yet):
Survey Error
This survey has ended.
Results of this survey have probably been submitted.
This survey has ended.
Results of this survey have probably been submitted.
"...have probably been submitted?" PROBABLY? WTF does that mean?
Yeah, you and I both know what it means: "I'm not listening anyway. Thanks for nothing, chump."
Well, "Once bitten," is all I have to say.
- Farmer Ted
No comments:
Post a Comment